• Unsuccesfull machine process will be refunded to the customer through online banking or our customer service will ask to change to another machine for replacement.
• Sticker will only be given to a new transaction but not to extend the dryer time.
• The total number of sticker to get FREE machine is differ by each machine.
• Customer can redeem free machine only at the same merchant’s outlet and valid up to one(1) year from the date of received. No cash is exchangeable to the FREE machine.
• No refund will be given if payment made for wrong machine.

Payment, return & refund

• RAZER Merchant Services(RMS) is a payment gateway for online payment on this system.
• The successful payment will immidiately send a credit token into a laundry machine and invoice will be sent to customer through email.
• For any cases of unsuccessful process, the full amount will be refunded to customer either automatic refund through RMS or manual transfer by the us. Customer service also will be able to continue the process such as to send credit value into washer or dryer machine to start the machine without refund if agreed by the customer.